To help overcome these challenges, Vocalcom, a global provider of contact center management and cloud customer engagement solutions, has partnered with Infobip, a global leader in cloud communications platforms and omnichannel engagement, to strengthen its strategic positioning by delivering a complete solution. News on the Internet. solutions combined with Infobip’s digital capabilities revolutionize customer communications.
This partnership facilitated by
Infobip has led to the creation of Hermes Digital Jo Changsha Mobile Number List urney, a new Hermes brick and proactive solution for omnichannel customer engagement, combining social networks and our historical experience: customer knowledge, data management and voice. Managing multiple suppliers can be difficult as the delivery process is long, complex and difficult to support. Thanks to Vocalcom’s partnership with Infobip, we deliver a best-in-class omnichannel experience.
The solution combines Infobip’s
social media pipeline with Vocalcom’s digital and voice co Canada Business Phone List ntact center solutions – the best on the market – to facilitate the creation of targeted customer journeys. You can attract customers through the right channel at the right time, with the right message. The solution enables your company to: Accelerate the digital transformation of customer service by bringing together the different channels.
